Steiner Military M1580 15x80 Porro Prism Binocular
$2,184.99
$1,899.99
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Steiner poor serviceability kills great expectations
I consider my purchase of Steiner Senator 15x80 Binoculars as one of the worst buys of my life and I'll tell you why. Though the optics were fine and views were enjoyed, eventually they were bumped out of collimation (alignment) and they needed an adjustment so the two sides would work together again.
This is not unusual and it happens sometimes. What is unusual is that these high-dollar binoculars are considered unserviceable, not only by most independent optical repair centers, but by Steiner themselves! I tried to have Steiner Repair in Greeley, Colorado take a look at them and they said: Oh, those are too big for our collimation machine. We can offer a 35% discount on another pair of Steiner Binoculars, but that's all they could do for me.
I pressed them, asking: You mean you won't repair them? Customer Service replied: We will replace them under warranty, but beyond that we can offer you a 35% discount on most pairs of Steiner Binoculars. One of the independent optical repair centers I contacted, told me about Steiner gluing these Senators together, making them nearly impossible to get into to service. In contrast, most high quality binoculars are completely serviceable and can be kept going for lifetimes, as long as they do not get damaged too heavily. I compare this purchase to buying an expensive German motorcar, that one cannot maintain or service.
I wrote a letter to Steiner in Germany, expressing a desire to simply get these binoculars in working order ag...
Read More...
This is not unusual and it happens sometimes. What is unusual is that these high-dollar binoculars are considered unserviceable, not only by most independent optical repair centers, but by Steiner themselves! I tried to have Steiner Repair in Greeley, Colorado take a look at them and they said: Oh, those are too big for our collimation machine. We can offer a 35% discount on another pair of Steiner Binoculars, but that's all they could do for me.
I pressed them, asking: You mean you won't repair them? Customer Service replied: We will replace them under warranty, but beyond that we can offer you a 35% discount on most pairs of Steiner Binoculars. One of the independent optical repair centers I contacted, told me about Steiner gluing these Senators together, making them nearly impossible to get into to service. In contrast, most high quality binoculars are completely serviceable and can be kept going for lifetimes, as long as they do not get damaged too heavily. I compare this purchase to buying an expensive German motorcar, that one cannot maintain or service.
I wrote a letter to Steiner in Germany, expressing a desire to simply get these binoculars in working order ag...
Read More...
Would recommend: No
47 of 50 found the following review helpful.
20x80 senators
The Steiner Senator model in 20x80 is awesome. The armored poly resin body is very light and strong.
The lenses are close to a ED glass optics, no ghosting, and very low color on the bright objects in backyard astronomy.
Land viewing is a jaw opener!
The best glasses I've ever used and I have used alot of them over years.
Pros: light, lense coating, antifog, shock reistance, dustproof
Cons: price
The lenses are close to a ED glass optics, no ghosting, and very low color on the bright objects in backyard astronomy.
Land viewing is a jaw opener!
The best glasses I've ever used and I have used alot of them over years.
Pros: light, lense coating, antifog, shock reistance, dustproof
Cons: price
Would recommend: Yes
20 of 20 found the following review helpful.
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